32 years’ experience in interoperability
Pilot Systems has been in the metering and communications business since its formation in 1989. Its founder and CEO, Nigel Orchard, developed the first prepayment meter used by British Gas and London Electricity whilst he was working at Landis + Gyr. He also formed the concept of “generic” protocols in 1986 used predominantly by UK meter vendors for 2-way data communications and these continue to enable interoperability and innovative solutions today.
Providing thought leadership and consultancy around the world for nearly thirty years:
Pilot Systems has written and own protocol formatting and packaging kernels, allowing generic messages to be transmitted over most currently available communications mediums. We license and support Head End and Hand Held Device software based on these principles to provide full support for all metering functions, including industrial, multi-utility, smart meters, technical assurance, multiple dwelling, communications hubs, in home displays and consumer access devices. We also implement other vendor’s proprietary protocols under license to facilitate multi-vendor meter support.
Pilot Systems has a wide range of established customers who have been running software we have licensed to them (commencing dates in brackets); these include Jersey Electricity (2006) remote advanced meter reading and hand held device capture, Semb Utilities (formally ICI) (2009) remote export meter reading, Elexon (2007) half-hourly meter technical assurance, Siemens (formally EME) (1994) meter operations, EDF Energy (formally Western Power Distribution, WPD) (1994) meter operations, WPD (1994) meter operations, Elster Metering (formally GEC / ABB) (1991) communications kernel, Itron (formally Schlumberger / Actaris) (1994) communications kernel and Landis + Gyr (2010) communications kernel. We have demonstrated the ability to work with a wide range of competing vendors, using common standards and interface “glue” where necessary. Our goal has been to bring out the best from the various market offerings with a high level of stability over extended periods.
Government working groups
Pilot Systems have been serving on UK Government working groups for smart meters since 2010. The Department of Energy and Climate Change Smart Meter Implementation Program (DECC SMIP) is large and complex, and we are as familiar as most in the supply industry about its challenges and wide ranging implications.